Privacy Policy

Last Updated: 22 May 2026

Patricia Comb Books (“we”, “our”, or “us”) operates patriciacombbooks.com. We are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, buy books, or subscribe to our newsletter.

1. Information We Collect

We collect information you provide directly to us when you interact with our website.

  • Order Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details are processed securely by our third-party processor. We do not store credit card details.

  • Marketing Information: Email address and communication preferences when you sign up for our newsletter.

  • Device Information: IP address, browser type, and browsing behavior collected automatically via cookies.

2. How We Use Your Information

We use your data to run our online bookstore and communicate with you.

  • To process and ship your book orders.

  • To send order confirmations and tracking updates.

  • To send marketing emails and newsletters, if you have opted in.

  • To process returns and financial refunds.

  • To improve our website performance and user experience.

3. Sharing Your Data with Third Parties

We never sell your personal data. We share your information only with trusted service providers necessary to run our business:

  • Squarespace & Squarespace Payments: Hosts our website, runs our e-commerce platform, and securely processes your payments and refunds.

  • Mailchimp: Manages our email marketing campaigns and subscriber lists.

  • Evri & Royal Mail: Delivery services used to ship your physical book orders.

4. Shipping and Returns Policy

  • Shipping Destination: We currently ship items only to addresses within the United Kingdom.

  • Return Window: Returns are accepted within 14 days of you receiving your order.

  • Return Shipping Costs: The buyer pays for return postage costs. We will cover the postage cost only if the item is damaged or if the incorrect item was sent.

  • Refund Method: Approved refunds are issued directly back to your original payment method via Squarespace Payments.

5. Data Retention

We keep your personal information only as long as necessary.

  • Order details: Retained to fulfill legal, tax, and accounting obligations.

  • Marketing details: Retained until you unsubscribe from our mailing list.

6. Your Rights (Including GDPR)

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.

  • Correction: You can ask us to update or fix inaccurate information.

  • Deletion: You can request that we erase your personal data.

  • Opt-Out: You can unsubscribe from marketing emails at any time using the "unsubscribe" link.

7. Cookies

Our website uses cookies through Squarespace to ensure site functionality, analyze traffic, and enhance your shopping experience. You can manage your cookie preferences through your browser settings.

8. Contact Us

For any questions or to exercise your privacy rights, please contact us at: